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Learn to delete your monday work administration account and methods to handle your saved venture knowledge after deletion.
monday.com is a well-liked venture administration device utilized by groups the world over. However typically these groups or members want to shut their accounts.
Whether or not or not it’s to change to a brand new venture administration suite or as a result of monday was solely wanted for a short lived venture, closing an account is fast and straightforward.
Under we’ll have a look at all of the steps wanted to shut your monday work administration account.
Deleting your monday account through the net
To start, you’ll want to open your monday work administration account through an online browser. You’ll solely be capable to delete an account through the net interface. Deleting an account through the monday app shouldn’t be at present supported.
As soon as logged into your account, you’ll want to click on in your profile image, which can deliver up a fly-out menu (Determine A).
Determine A
From that menu, click on on the Admin possibility in the direction of the underside (Determine B).
Determine B
Only a word, deleting a monday work administration account is just obtainable to directors or these with administrator privileges. In case you are not an administrator and have to delete your account, attain out to a member of your staff who can assign the duty to the suitable administrator.
After clicking on the Admin possibility, a brand new web page will load.
From the menu on the left of this new web page, choose the Billing possibility (Determine C).
Determine C
Your billing particulars will then populate the appropriate facet of the display screen. Scroll down and click on Shut my account which can be in pink textual content (Determine D).
Determine D
This can deliver up the cancellation dialogue. The display screen will ask you to enter a purpose for canceling. You’ll be able to choose a purpose or select to skip this half should you like. Then merely affirm the deletion of the account (Determine E).
Determine E
Choices to freeze your knowledge after deleting your monday account
After the earlier steps, you’ve got a option to droop your account for as much as 90 days. You’ll not have entry to the account throughout this time, however your knowledge can be held should you plan on returning. Additionally, your subscription is halted as effectively, so you’ll not proceed to pay throughout this frozen interval.
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Finalize the deletion of your monday work account
If you happen to’ve chosen to not freeze your account, monday will then ask you to cancel your subscription renewal together with the account. Click on the Cancel plan renewal possibility which can take you to the ultimate web page within the course of (Determine F).
Determine F
That is your final likelihood to alter your thoughts throughout the cancellation course of.
monday provides you with the selection to reopen your account. If chosen, nothing will change and every little thing will work because it did earlier than you began this course of.
The subsequent possibility is to decide on Delete my account knowledge (Determine G). Deciding on this selection will delete all knowledge associated to your account and it’ll not be obtainable even should you resubscribe underneath the identical identify and knowledge.
Determine G
If you don’t select to delete your knowledge at this level, monday does unofficially maintain your knowledge indefinitely should you ought to select to return. However that is unofficial and there’s no assure as to how lengthy knowledge can be held.
To provoke this knowledge retention, merely shut the web page proven in Determine E and your account can be canceled, however your knowledge can be held must you select to resume the service. This half is a bit difficult as you aren’t required to pick both of the 2 choices on the affirmation web page to finish the deletion course of. So ensure you don’t select Delete my account knowledge except you’re positive you wish to.
On a month-to-month subscription, should you select to delete your knowledge, you’ll nonetheless have entry to the account till your subsequent billing date. Yearly plans are dealt with in a different way and we’ll clarify these beneath and the way it pertains to closing your monday account.
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Prorated refunds when deleting your monday account
Refunds are usually not given for any unused quantity of month-to-month subscription charges not used after canceling.
Yearly plans do supply a refund possibility, however this have to be inside 30 days of the beginning of the annual billing.
When selecting a refund after cancellation of a yearly plan, the cancellation will take impact instantly and you’ll not have entry as soon as confirmed.
When canceled, the refund course of on yearly plans is computerized if these accounts are throughout the 30-day window. You don’t want to contact help or monday.com with a purpose to provoke the refund.
In case you are exterior of the 30-day window, you’ll be able to nonetheless cancel, however your account can be lively till the following annual billing date. Additionally, you will nonetheless have entry till that date except you selected to delete all knowledge throughout the cancellation course of.
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