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ESG carried out a double-blind, on-line survey of two,000 IT choice makers educated a few broad vary of IT atmosphere traits at their organizations, together with end-user system expertise and administration instruments.
This research sought to grasp whether or not, and to what diploma, a company’s adoption of contemporary system applied sciences has helped them to extend distant consumer assist, enhance consumer productiveness, and ship a greater digital working and studying expertise to end-users. We additionally discover whether or not trendy system expertise adoption is correlated to broader enterprise success and resiliency.
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