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Azamara, the upmarket cruise line targeted on Vacation spot Immersion, has unveiled its new commerce accomplice program, Azamara Alliance, to assist and strengthen its relationships with the road’s journey companions.
Azamara Alliance has new instruments and applied sciences to create a seamless expertise for commerce companions with a brand new reserving platform, a extra intuitive Azamara Join portal, and expanded contact middle.
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“A precedence on this new chapter for Azamara is to offer our valued journey companions with one of the best assist and probably the most environment friendly expertise attainable,” stated Michelle Lardizabal, chief gross sales officer-North America for Azamara, in an announcement. “With the launch of our Azamara Alliance program, it’s our mission to develop alternatives to assist our journey companions and equip them with the instruments, so we succeed collectively.”
For the brand new instruments, stay coaching classes shall be hosted in January 2023 with self-paced studying instruments to assist journey companions familiarize themselves with the brand new reserving platform. Azamara Alliance contains the next:
New Versonix Seaware Contact Reserving Platform.
Seamlessly accessible via Azamara Join, the all-new reserving engine has simply accessible options and performance for journey companions to guide throughout channels over one built-in platform with a 360-degree view of all the pieces. Journey companions can guide FIT, plus back-to-back and combo voyages, together with cruise, air, shore excursions, onboard packages, and extra.
All-New Azamara Join Commerce Portal
The brand new and extra intuitive Azamara Join will present on-demand entry to imagery, promotions, advertising templates, and instruments journey companions could have to assist gross sales efforts.
Expanded Contact Middle
To supply sooner and extra responsive service, Azamara’s Contact Middle is doubling their variety of brokers and integrating new programs for sooner solutions and data, akin to call-back companies starting later this month.
Azamara is an upmarket cruise line and chief in Vacation spot Immersion experiences. With a fleet of 4 intimate ships – Azamara Journey, Azamara Quest, Azamara Pursuit, and its newest ship, Azamara Onward – the cruise line permits vacationers to achieve marquee ports around the globe in addition to hidden gem locations.
Azamara goals to “Change the Way You Sea,” via immersive experiences via longer stays, extra overnights and night time touring. Included in fares are gratuities, choose drinks, cultural occasions and loyalty membership advantages via the Azamara Circle Program.
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