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SAN FRANCISCO–(BUSINESS WIRE)–Akia, a buyer expertise automation platform, right this moment introduced a $6 million Sequence A funding spherical. California-based enterprise capital agency Altos Ventures led the financing with further participation from GSR Ventures, who led the earlier seed spherical.
Since launching in 2019, Akia has constantly achieved 3x year-over-year progress, working primarily in hospitality. The present market circumstances, ongoing labor scarcity, and post-pandemic affect have elevated demand for Akia’s automated buyer engagement framework. Akia has helped 1000’s of companies eradicate monotonous paperwork, automate processes and drive engagement to raised serve customers and enhance effectivity.
In an app-fatigued world, the place over 75% of app downloads will not be used greater than as soon as, Akia’s Mini Apps are cellular experiences that don’t require obtain or login. From the enterprise perspective, the place native apps fall brief – prices, upkeep, and engagement challenges – Mini Apps fill these gaps with higher accessibility and usefulness. Firms utilizing Akia’s platform produce extra outcomes by leveraging Mini Apps to automate and expedite day-to-day processes like id verification, safety deposit assortment, and even contactless lodge check-in.
”Securing this new spherical of funding from Altos can be a validation of our imaginative and prescient,” mentioned Evan Chen, CEO of Akia. “Customers are bored with poorly made chatbots, ready on maintain for name facilities, or downloading apps for single use. We’re dedicated to creating revolutionary services and products that assist companies reply extra successfully and shortly to the altering wants of their clients.”
The shift in the direction of a contactless first method and the continued workers shortages have created a main alternative for Akia to make a splash out there. Akia is well-positioned to reap the benefits of these favorable circumstances and can proceed to broaden its attain and affect.
“Akia is paving the trail for the subsequent technology of tech-enabled companies,” mentioned Jim Dai, Associate at Altos Ventures. “The hospitality sector has confronted quite a few challenges in recent times and can want a system like Akia to please clients whereas bettering effectivity. We’re thrilled with Akia’s momentum and have full confidence in its management and long-term imaginative and prescient.”
About Akia
Akia is an automatic buyer engagement platform designed to streamline operations for service companies. Akia integrates with different applied sciences, together with administration techniques and {hardware} platforms, to allow its clients to do much more by means of communication. For extra data, go to www.akia.com.
About Altos Ventures
Based in 1996, Altos Ventures is a expertise funding agency based mostly in Silicon Valley. By way of affected person and pragmatic investing, Altos companions with early to progress stage expertise firms working in shopper and enterprise sectors, with the aim of constructing sturdy and compounding companies over a long time. As a registered funding advisor (RIA) with the SEC, Altos has a uniquely versatile, long-term, and concentrated method to enterprise capital, supporting the total lifecycle of firms from inception to international progress and profitability. For extra data, please seek advice from www.altos.vc.
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