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ServiceNow has launched the newest Now Platform: Now Platform Tokyo. Be taught what the platform provides in ESG options now.
![Banner ESG - Environmental, Social and Corporate Governance The information banner calls to remembrance this company's contribution to environmental and social issues.](https://d1rytvr7gmk1sx.cloudfront.net/wp-content/uploads/2022/08/three-tech-trends-solve-problems-770x513.jpeg)
At this time, ServiceNow is launching the brand new model of its Now Platform known as Now Platform Tokyo. The Now Platform already has a repute for automating duties that enhance operational efficiencies throughout industrial backgrounds. With this new launch, the corporate has expanded its focus to worker and buyer expertise in addition to sustainability targets.
Amongst its highlighted options, the emphasis on ESG (environmental, social and governance) administration is essentially the most compelling. It has the potential to assist companies align with vital international and industrial initiatives for elevated social and environmental duty.
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A fast take a look at ServiceNow Now Platform Tokyo options
The Now Platform Tokyo provides many new options to its customers whereas additionally refining current options of the Now Platform. These modifications got here in response to buyer requires extra threat administration help in addition to extra agile provide chain, asset administration and sustainability information for numerous enterprise use circumstances. With an early take a look at what this platform provides its customers, these seem like essentially the most helpful new and improved options in Now Platform Tokyo.
SEE: What is ESG and how does it apply to my business? (TechRepublic)
Environmental, social and governance administration
Though ServiceNow’s Now Platform was capable of help generalized governance duties earlier than the Tokyo launch, Now Platform Tokyo provides ESG-specific administration options. This permits customers to handle all of their ESG targets and information in a single platform, not solely enhancing total ESG efficiency but additionally higher making ready for numerous compliance audits.
ServiceNow is partnering with a number of skilled providers corporations, together with RSM, Deloitte, DxC, KPMG, Fujitsu, LTI, Mindtree, NTT and Emissionsbox, to optimize its ESG options and make sure the Tokyo Platform reaches the fitting swimming pools of potential customers.
Specialised ESG options throughout the platform embrace the next:
- Carbon accounting
- Greenhouse fuel emissions calculations
- First- and second-line person expertise help for ESG information requests
- Singular, end-to-end method to ESG administration
Provider lifecycle administration
Provider lifecycle administration (SLM) is without doubt one of the most vital digital-first initiatives of the brand new platform. As a substitute of suppliers sticking to their conventional approaches for provider communication and monitoring, ServiceNow customers can migrate from disjointed e mail and spreadsheet administration to a extra unified platform.
The Tokyo launch makes self-service help and workflows potential, making certain that suppliers get real-time help for his or her wants, from onboarding to the tip of a serious product supply run.
Necessary SLM options discovered throughout the Now Tokyo Platform embrace:
- Case administration help
- Embedded productiveness
- Third-party intelligence integrations
Enterprise asset administration
Enterprise asset administration (EAM) is a vital technique for optimizing the administration of provide chains and enterprise property throughout industries. The Now Tokyo Platform notably emphasizes EAM automation throughout the total lifecycle of enterprise property, serving to customers to enhance strategic enterprise plans, get higher visibility into their property by way of improved stock administration and reduce each threat and operational prices.
SEE: Companies that value environment outperform peers (TechRepublic)
Person and buyer expertise administration
A serious a part of this new launch is its emphasis on personalised person and worker experiences. The platform goals to enhance experiences with the next platform options:
- Supervisor Hub: Worker journey and request and useful resource administration on the managerial stage
- Admin Middle: Native software suggestions and self-service options for system directors
- Challenge Auto Decision for Human Assets: HR case administration, self-service content material for workers, and pure language understanding for information evaluation and content material supply
Operational belief and safety administration
In an effort to raised unify and strengthen platform safety and belief, the Tokyo launch works with the ServiceNow Vault to extend privateness and safety controls over business-critical functions. Key options of ServiceNow Vault embrace:
- Native platform encryption
- Versatile key administration
- Information classification and anonymization
- Code validation
- Help for safety log specialists
Why the Tokyo launch issues for ESG initiatives
The Now Platform Tokyo supplies customers with various new options that enhance the platform’s self-service and person lifecycle administration capabilities. ESG administration is one such characteristic that not solely simplifies information administration targets but additionally helps companies to fulfill evolving buyer and investor expectations.
Vasant Balasubramanian, vp and common supervisor of threat and ESG at ServiceNow, explains how the Tokyo launch helps customers to realize new enterprise targets associated to ESG:
“ServiceNow’s ESG choices, included within the Now Platform Tokyo launch, transcend a slender give attention to particular ESG domains to extra holistically addressing, measuring, governing and reporting on ESG throughout the enterprise. This helps organizations meet quick stakeholder and regulatory expectations whereas establishing the fitting basis for achievement with ESG over the long term.”
At a time when international regulators and clients alike are beginning to care extra in regards to the moral and sustainable operations of enterprises, it’s the ESG administration framework of Tokyo that guarantees essentially the most attention-grabbing value-adds for customers. However greater than that, it’s the ease of use provided by the brand new ESG administration options that make this launch an inexpensive self-service solution to handle ESG targets for the longer term.
In keeping with Edua Dickerson, vp of ESG and finance technique at ServiceNow, it’s the automation on the core of the Tokyo launch that makes ESG potential and sustainable.
“Good governance helps flip ESG efforts into concrete motion. That is particularly vital proper now, whereas firms are working by way of find out how to steadiness objective and revenue,” stated Dickerson. “ServiceNow’s ESG options assist firms to do properly by doing good. We use our personal instruments internally to automate what would in any other case be a really handbook ESG information assortment and retention course of.”
Now Platform Tokyo is obtainable to all customers now. For extra details about the brand new ServiceNow Now Tokyo Platform launch, go to servicenow.com.
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